You can request a stop payment through Wells Fargo Online (check only), by phone (check and ACH items) or by visiting your local branch and speaking with a banker.
Simply sign on to Wells Fargo Online and access Manage Accounts through the Account tab.
To place stop payments for a check or ACH item via phone please call 1-800-TO-WELLS (1-800-869-3557). Please have the following information available when speaking to a banker:
• Checks - Please provide the Name of Payee, Account Number, Paper item number or range of paper item numbers, Paper item date and Amount of item.
• ACH items – Please provide the Company Name, Account Number, ACH Merchant ID and/or Company ID ( can be found by reviewing a previous transaction ) and Amount of item.
More information about stop payments
The stop payment will remain in effect for six months for checks and indefinitely for ACH items. To remove a stop payment, please call 1-800-TO-WELLS (1-800-869-3557) or visit a local branch.
There is a stop payment fee. For fee information for your account, please refer to your Consumer Account Fee and Information Schedule or call us at 1-800-TO-WELLS (1-800-869-3557).
There is no fee for placing stop payments on lost or stolen blank checks.
Placing a stop payment order does not release you from any contractual agreements. You may still be held to the terms of the agreement.