To request a stop payment:
• Click on your 360 Checking
• Click on the transaction
• Follow the instructions at the bottom of the screen

We will not assess the $25 Stop Payment Charge until we have successfully stopped the payment.

We can’t do a stop payment if a payment has been sent electronically. You’ll know that it’s been sent electronically if you don’t see the stop payment button. Once it’s sent electronically, you’ll have to deal directly with the company in order to get the payment credited properly.

http://helpcenter.capitalone360.com/Topic.aspx?category=EO5

Did this answer your question?