Having your identity stolen is undoubtedly a stressful situation and recovering from it can be quite a process.
If you had an active RentTrack subscription at the time that the identity theft took place and you were enrolled in Identity Theft Insurance & Restoration with an active policy, you should be able to make a valid claim with the insurer as a member of TransUnion (the master policyholder) under policy numbers: 7077495 and 16452600.
Filing a Claim
If you have any questions regarding the identity theft insurance coverage or wish to file a claim under the Master Policy, please contact the Insurer at 1-866-IDHelp2 (1-866-434-3572).
Limit of Insurance
Aggregate Limit of Insurance: $1,000,000 per policy period
Lost Wages: $2,000 per week, for 5 weeks maximum
Initial Legal Consultation: $2,000 per policy period
Deductible: $0 per policy period