Your rent payment will be deducted from your account on the date you select for one-time payments or the day of the month starting the first month you select for recurring payments. Payments made on weekends or holidays will be sent for processing, however banks will actually deduct the funds on the next business day.

For All Payments:

On the day you execute your payment, your dashboard will update your status to 'Payment Submitted'. At this time, the transaction will be moved under Payment History and you will be able to see the transaction is processing. 

Below is an example for our old interface:


If you're on our new interface platform:

You can find that you won't be able to click on the "schedule my payment" button again since we only allow one payment per day.

Also you'll see the orange message on top stating, "You have a pending payment" and to the right hand side under "Payment History" if you click the "+" sign next to the payment amount recently made you'll see the message drop down, "We are processing your payment $xxxx."

Below is an example for our new interface:


You will also receive a confirmation email with the subject 'Rent Payment Initiated'. 

Once the payment has been processed (at the end of the day), your Payment History status will show the transaction as Paid and your 'Due On' date under Contracts will update to the next due date for your rent (e.g. next month). 

Your Contract's status will change back to 'No Payment Scheduled' or 'You don't have a rent payment scheduled' therefore allowing you to schedule a payment again.


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