RentTrack offers residents the incredible opportunity to build credit history at all three major credit bureaus without incurring debt. To do so, we have our own costs of processing, compliance, building a great product, and providing amazing customer service.
RentTrack offers property managers the option of either paying the service fee or passing it to their residents. The service fee is based on the type of payment method you choose. Credit cards have a percentage fee, while bank payments (routing and account number) are either free or have a set dollar amount.
There is a notice about this fee when adding your payment source and when scheduling your payment as well as on the payment confirmation page. You'll also see the service fee on your receipt.
We're working hard on making this your preferred method of paying rent, and hope you find the corresponding value in our product.