RentTrack offers residents the incredible opportunity to build credit history at all three major credit bureaus without incurring debt. To do so, we have our own costs of processing, compliance, building a great product, and providing amazing customer service.
RentTrack offers property managers the option of either paying the technology fee or passing it to their residents. The technology fee is based on the type of payment method you choose. Credit cards have a percentage fee, while e-checks are either free or have a set dollar amount.
There is a notice about this fee in the payment setup wizard, as well as on the payment confirmation page. You'll also see the technology fee amount in your receipt.
We're working hard on making this your preferred method of paying rent, and hope you find the corresponding value in our product.