Signup FAQs

How do I change my e-mail address?

Step-by-step instructions on how to change your email from your dashboard.

Written by Nancy Vang
Updated over a week ago

Does your company accept payments from Flex?

Written by Alec Madson
Updated over a week ago

Creating A Mobile Shortcut for RentTrack

Written by Roxy Abraham
Updated over a week ago

How do I cancel my subscription

cancel rent reporting score track credit protection subscription

Written by Kristian Lund
Updated over a week ago

I was invited to pay rent online - how does this service work?

Find out how RentTrack to send a rent payment directly to your landlord.

Written by Nancy Vang
Updated over a week ago

Why can I not connect my bank account?

connect bank

Written by Sam
Updated over a week ago

What if my bank isn't found?

bank not listed, cannot find bank

Written by Sam
Updated over a week ago

Do you perform a hard inquiry on my credit report? 

Written by Ann
Updated over a week ago

Why is the price listed on the website higher than what I was told?

Written by Ann
Updated over a week ago

It says I already have an account.

Written by Nancy Vang
Updated over a week ago

How do I reset my password?

Written by Xia
Updated over a week ago

Can you report payments I already made?

Written by Nancy Vang
Updated over a week ago

Can my roommate pay too?

Written by Ann
Updated over a week ago

Can my spouse build credit too? 

Written by Ann
Updated over a week ago

Can I pay my utilities? 

Written by Ann
Updated over a week ago

My landlord has me pay online already. 

Written by Ann
Updated over a week ago

When do I pay the fee? When am I charged?

Written by Nancy Vang
Updated over a week ago

How much does it cost to sign up?

Written by Ann
Updated over a week ago

How will this help my credit? 

Written by Ann
Updated over a week ago

Will this impact my FICO score?

Written by Ann
Updated over a week ago

When will my payments show up on my credit report?

What day do you report my payment?

Written by Ann
Updated over a week ago