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  1. deactivate account

    be able to deactivate this account when your leasing contract is over and you moved out a month ago

    5 votes
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    • All this information and no prices shown

      All this information on here, and no prices shown as to what the costs are. I'm not signing up for something without knowing prices. You state there are fees, but you don't show how much.

      1 vote
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      • direct to resident sign up

        please add me to the BETA waitlist fir this option

        1 vote
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        • improve customer service

          Maybe just me but the phones are full of static and once a specialist is reached, I am placed on hold for an extended amount of time.

          1 vote
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          • Make the website actually work and email links work

            The link on the emails I receive NEVER works. I always have to click "my account" and then find my way to pay rent through there. Also the website constantly glitches. I currently can't change my payment method and I'm not about to get charged a tech service fee just because I can't change my payment method.

            1 vote
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            • payment history

              Remove the black box covering the payment history so we can see it.

              2 votes
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              • Late Fees

                Allow late fees to be posted to RentTrack without the need of property management software (such as ResMan)

                4 votes
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                • I am still frustrated by the narrow window (5 days) to auto pay the rent. If it was a wider window it would be more convenient for auto pay

                  your web site is not user friendly. I will look forward to the day when I don't have to use it

                  2 votes
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                  • Actpro

                    I was told to add my email to be on a list ? Now I am confused.

                    1 vote
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                    • Have the ability to change or delete/add leases after initial sign up

                      When I initially signed up I accidentally chose the wrong address as it is posted differently than mailing, I was unable to edit the current account or delete the old and add the new one. This would be a valuable tool, I also can not delete the old lease after my landlord sent me the invite for the new one.

                      3 votes
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                      • Cancle a payment! Why can I not cancle a payment.

                        Why can I not cancle a payment. Now I have to wait anot her day to pay the remaining balance because your rent track doesn't automatically put in late fees!

                        3 votes
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                        • $$$

                          Not charge $3

                          1 vote
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                          • 1 vote
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                            • check my credit score @ 2017

                              free credit score @ https://www.checkcreditscorefree.co.uk @ If you find your history is bad, you cannot deny that credit score.
                              credit check free @ https://www.creditcheckfree100.co.uk @ In credit report free @ https://www.free-creditreportuk.co.uk @ thanks to the check my credit score @ https://www.mycreditscorecheck.co.uk @ FTC or Federal Trade Commission, every year 3, one station appointed I will issue a free credit report. However, credit score is not included. You need to pay it. Do not worry, it will not cost too much (the price will change).
                              One of the three major credit reporting agencies will also give you the score. Yes, that…

                              3 votes
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                              • my credit score check has led to the need for enhanced.

                                security services beyond the check of mere credit report into the large area of digital protection.

                                https://www.mycreditscorecheck.co.uk

                                1 vote
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                                • Direct to reside

                                  Kathleen A Ellzey

                                  1 vote
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                                  • Require tenant to choose payment type instead of defaulting to 'recurring'

                                    I have had a handful of incidences involving recurring payments. The tenant rushes through their payment and doesn't realize they are setting up a recurring payment, since that is what the payment type defaults to. The next month, they make a one-time payment or they pay in office, not realizing that RentTrack is going to try to pull the funds from their account. This results in unnecessary frustration and fees, which makes us look like the bad guys to our tenants.

                                    If you default it to a place holder instead, like 'select', and then require them to choose 'recurring' or…

                                    6 votes
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                                    • Allow us the ability to put two names on the account

                                      This is not to track a split payment but to have the payment credited to both spouses/partners credit reports rather than just one.

                                      6 votes
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                                      • Stop future rent payments

                                        Delete this account & do not take payment out my account again. I no longer need your service. Thanks

                                        1 vote
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                                        • 1 vote
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