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  1. my credit score check has led to the need for enhanced.

    security services beyond the check of mere credit report into the large area of digital protection.

    https://www.mycreditscorecheck.co.uk

    1 vote
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    • I am still frustrated by the narrow window (5 days) to auto pay the rent. If it was a wider window it would be more convenient for auto pay

      your web site is not user friendly. I will look forward to the day when I don't have to use it

      1 vote
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      • Direct to reside

        Kathleen A Ellzey

        1 vote
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        • Require tenant to choose payment type instead of defaulting to 'recurring'

          I have had a handful of incidences involving recurring payments. The tenant rushes through their payment and doesn't realize they are setting up a recurring payment, since that is what the payment type defaults to. The next month, they make a one-time payment or they pay in office, not realizing that RentTrack is going to try to pull the funds from their account. This results in unnecessary frustration and fees, which makes us look like the bad guys to our tenants.

          If you default it to a place holder instead, like 'select', and then require them to choose 'recurring' or…

          6 votes
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          • 1 vote
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            • TEST

              Hellotest

              1 vote
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              • Free credit score @ https://www.checkcreditscorefree.co.uk

                When calculating the credit score, several factors are taken into account. For example, payment history, outstanding debt, length of credit, and Contact Us. Payment history and debt, mainly contribute to credit scoring.

                https://www.checkcreditscorefree.co.uk

                1 vote
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                • PayPal for Payment Option

                  Provide PayPal as a future payment option

                  1 vote
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                  • Stop future rent payments

                    Delete this account & do not take payment out my account again. I no longer need your service. Thanks

                    1 vote
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                    • Allow us the ability to put two names on the account

                      This is not to track a split payment but to have the payment credited to both spouses/partners credit reports rather than just one.

                      2 votes
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                      • 1 vote
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                        • Really Annoyed with your site!

                          how about some where give an explanation somewhere of why i would have a balance.

                          1 vote
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                          • We need a way to review forms of payment we have stored on our account

                            A way to view which credit cards you have on file for payment. I'm unsure which is which since they are both with the same bank.

                            2 votes
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                            • It would be great if you had an option to view your current bill and print it out

                              It would be great if you had an option to view your current bill and print it out

                              4 votes
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                              • phone number

                                When adding a tenant's phone number, a more user-friendly interface would be to accept the number with the typical formats, e.g. (304) 276-1016 or 304- 276-1016. If your system wants to convert it to the format '3042761016' then do that behind the scenes but don't make the user do that work for you. That is what computers are for. The user wants to be able to cut and paste a phone number in rather than being exposed to error, and taking the extra time, to retype the information to conform to the format in which you want to store it.

                                7 votes
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                                • Drop fees for debit card users, it costs you nothing to debit my account

                                  I understand it costs extra for tenants to use a credit card, but why the 3.5% fee when I use my debit card? I'm, a disabled veteran on fixed income with rent at $1495 monthly, and that adds up to $52.33 per month extra that I am charged. That is $627.96 per year!! I would benefit more from a high interest credit card!! Ridiculous, and I will not be affording your services. Thanks for nothing

                                  14 votes
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                                    Each PM will typically offer an e-Check (ACH) option with a nominal fee, often less than a money order. We offer the credit card option for flexibility, but you can pay directly from the bank account behind your debit card.

                                  • 29 votes
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                                    • payment source

                                      We need a way to review forms of payment we have stored on our account

                                      1 vote
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                                      • Ability to see the history of balances in addition to payments.

                                        Ability to see the history of balances in addition to payments.

                                        2 votes
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                                        • Another type of payment

                                          An option for paying the water bill when it comes in separate from the rent. Add it to the "pay something else" instead of just application fee or deposit.

                                          5 votes
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