All primary residents and roommates are fully integrated between MRI and RentTrack. If you need to approve or send an invite for any payer not automatically added to RentTrack, there are two ways to find the resident NameID.
Option 1:

  • Go to Resident Management > Inquiry > Resident Statement
  • Click in the drop down for resident
  • This brings up a grid and the last column on this grid is NAMEID.  Each record, Primary, Co and other have a unique nameid.
  • Use that ID for the resident ID RentTrack

Option 2:

  • Go to Resident Management > Occupants screen
  • Hovering over the occupant’s last name and observing the query string of the linked page (see screenshot below).
  • Use that ID for the resident ID RentTrack
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