When you choose to pay your rent online through RentTrack using your bank account, the first step is to connect to your account by entering your online banking log-in information. 

This is the same username and password that you use to sign into your bank's website online to check your balance or transfer money. 

This is an important step for two reasons: 

  1. It keeps your payment information safe, secure and accurate: Logging into your bank provides an added layer of security to prevent identity theft and fraudulent payments. It also makes sure that we can successfully process your rent payments by letting us verify your account and routing numbers directly with your bank. 
  2. It prevents accidental account overdrafts to save you money: Each month before we withdraw your rent payment from your account, we check your balance to make sure it will cover the transaction. This will help you avoid overdraft fees with your bank and late fees from your landlord. If we can't process your rent payment because of insufficient funds in your account, we'll let you know right away. 

When you log into your bank account from RentTrack, we use state-of-the-art encryption to keep your account info safe, and we never store your log-in credentials. Your account and routing numbers are also encrypted for maximum security.

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